PRIVACY POLICY

The following document sets forth the Privacy Policy for Jila Water’ website,

www.jilawater.com.au

Jila Water is committed to providing you with the best possible customer service experience. Jila Water is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site that can be viewed without providing personal information, however, for access to future Jila Water customer support features you are required to submit personally identifiable information.

This may include but is not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support inquiries, processing transactions, or customer installations. These companies will be permitted to obtain only the personal information they need to deliver the service. Jila Water takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times, and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Website analytics

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Jila Water Pty Ltd
1300 30 10 37
[email protected]

Our website uses Google Analytics, a service that transmits website traffic data to Google servers in the United States.

Google Analytics does not identify individual users or associate your IP address with any other data held by Google.

We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s

Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

Jila Watersolutions.com.au also uses interfaces with social media sites such as Facebook, LinkedIn, Twitter, and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information

Changes to this Privacy Policy

Jila Water reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Jila Water reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting Us

Jila Water welcomes your comments regarding this Privacy Policy. If you have any questions about this

Monday to Friday.

Acknowledgement of Country

Jila Water acknowledges Aboriginal and Torres Strait Islander peoples as the traditional custodians of our land – Australia. We pay our respect to them and their cultures, and to the Elders past, present and emerging.

COMMITMENT TO YOUR PRIVACY

This site is owned and operated by Jila Water. Your privacy on the Internet is of the utmost importance to us. At Jila Water, we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Information Jila Water gathers & tracks

Jila Water gathers two types of information about users:

Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive further information about our products or services. Under no circumstances does Jila Water divulge any information about an individual user to a third party.

Information Jila Water gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers’ needs. Under no circumstances does Jila Water divulge any information about an individual user to a third party.

Jila Water Gathers User Information In The Following Processes:

We offer the following free services, which require some type of voluntary submission of personal information by users:

1. “Get a Quote” form submission

Our users can choose to enter their details to receive further information relating to getting pricing on our products or services. The information gathered from this form is used for identifying users needs and to provide contact information for further communication about our products and services as specifically requested.

2. “Contact Us” form submission

Our users can choose to request further information or ask questions directly from our online enquiry form. The information gathered from users will be used to make contact with these clients to provide answers to their questions and not for any other purpose.

Children

Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Usage tracking

Jila Water tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Jila Water does break down overall usage statistics according to a user’s domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user’s browser).

We use tracking information to determine which areas of our sites users like and don’t like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

We may place a text file called a “cookie” in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Jila Water uses cookies to track user traffic patterns (as described above).

You can refuse cookies by turning them off in your browser. If you’ve set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in message boards, forums, polling and surveys.

USE OF INFORMATION

Jila Water uses any information voluntarily given by our users to enhance their experience in our network of sites, make contact via phone or email to provide information requested by users, provide interactive or personalised elements on the sites or to better prepare future content based on the interests of our users.

As stated above, we use information that users voluntarily provide in order to send out personalised quotes or make contact with users who have questions or need further advice or information. Jila Water never shares personal information with any third parties, including advertisers, sponsors or partners.

Because we don’t track the usage patterns of individual users, an advertiser or sponsor will never know that a specific user clicked their ad. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

SHARING OF THE INFORMATION

Jila Water uses the above-described information to tailor our content to suit your needs and provide information that has been requested by users. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

OPT-OUT POLICY

We give users options wherever necessary and practical. Such choices include: Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users. Contact vie email or phone to request the deletion of any correspondence or personal information.

YOUR CONSENT

By using this site, you consent to the collection and use of this information by Jila Water. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

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